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MediaKind's Support Tool Transition FAQ
MediaKind is partnering with SymphonyAI! We're excited to announce an upcoming update to our customer support ticketing system! In our continuous effort to enhance your support experience, we will be transitioning to a new support ticketing system ...
How to use DRM to playback MK.IO assets encrypted
Intro Currently, MK.IO solution supports only MediaKind's DRM solution as the unique provider of DRM encryption keys. External 3PP Key Management System solutions will be considered. In MK.IO there are the following groups of encryptions: 1. ...
How to migrate all your content from AMS into MK.IO using MK.IO bulk migration tool
In this article we will describe in detail the process to migrate all your assets, asset filters, streaming locators, content key policies, streaming endpoints from AMS into MK.IO. The idea is that if today you have a playback URL in the following ...
Subscription is Pending Approval
When a Subscription is created and you log into your MK.IO subscription you see your subscription is still pending as such: When a subscription is opened it requires to go through an approval process prior to activation, to ensure that the purchasing ...
How to use MK.IO APIs - step by step
This article will describe the step by step on how to use MK.IO APIs documented here: https://docs.mk.io/reference/the-mediakind-api As you already know, you can use APIs to automate the process of different tasks, in MK.IO world they can be used to ...